The dash cam is playing an ever-greater role for many drivers, both professional and otherwise, with footage providing valuable back up when it comes to stating your case in a crash.

Road Angel dash camProving that a driver was not at fault via the medium of video can save hours of processing time, and get van and driver back on the road much sooner than they otherwise might have.

How dash cams can help a business to save money, from Nextbase director Richard BrowningRichard Browning Nextbase

Claim processing time
Video evidence gives huge savings. There is a huge process saving when it comes to an insurance claim – insurers don’t have people on the phone trying to find witnesses. All 29 major insurers now accept dash cam footage for a claim.

Insurance premiums
The dash cam is so accepted by insurers that many will offer a discount on a policy premium. There are varying offers of discounts; they go from 10% to 20% depending on the insurer.

Self insurance
If a company self-insures its fleet then it can make savings, too. In split liability cases, 38% can be overturned to a no-faults claim. With the average claim being many hundreds of pounds it is just going to be a couple of cases before the initial outlay, even for a fleet of thousands, is covered.

The stress that is involved with a crash in a company vehicle is massive. If you drive for your profession, for example as a lorry driver, company car driver or a van driver, an accident can have massive implications. There is a moral responsibility; you need to do everything to protect the driver.

Driver behaviour
People can have an incident where the driver that is in the wrong can try to pressure the other person and perhaps suggest a particular interpretation of what happened. You see that disappear when it is explained that it is all on video. We are conditioned not to accept fault in life and that means these situations can get hostile. Camera footage removes that.

However, dash cams are increasingly performing another important role in one area of the UK.

A police scheme in Wales called Operation Snap has called for drivers to report poor driving they have recorded via a dash cam. It started as a trial in North Wales in October 2016, but has now gone live throughout Wales, with all four police forces accepting the footage.

When it went nationwide, police had dealt with 129 cases, with the footage saving 12 hours of police time per case.



The average motor insurance claim has risen to £2,839 in the second quarter of 2017, an increase of 6% on the same period last year.

The Association of British Insurers says that its members paid out a total of £2bn in claims in the period, with vehicle repairs, which includes third party claims and windscreen damage amounting to £1bn.

Rob Cummings, head of motor and liability at the ABI, said that the rise is down in part to an increased level of vehicle complexity, but also to the cost of spare parts sourced from overseas.

He called for the Government to act to help relieve unnecessary industry costs, saying: “The recent Government announcement to introduce legislation to reform the Discount Rate should help. It is also important that the Government effectively implements their whiplash reforms, and that there are no further hikes in Insurance Premium Tax.”